Shipping policy

Shipping Policy

Thank you for shopping with Sorelle Furniture.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Most orders are delivered within 5–10 business days after shipment depending on your location and the carrier used. Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated on the product page.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes tracking information.

Shipping Delays

Delivery times may occasionally be delayed due to weather conditions, carrier issues, or high order volume. Sorelle Furniture is not responsible for delays caused by shipping carriers or events outside our control.

Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order. Sorelle Furniture is not responsible for orders shipped to incorrectly provided addresses.

Damaged Packages

If your order arrives damaged, please contact us immediately at website@sorellefurniture.com with photos of the damage so we can assist you.

Lost or Stolen Packages

Sorelle Furniture is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you believe your package has been lost in transit, please contact the carrier directly or reach out to us and we will do our best to assist.

Contact

If you have any questions regarding shipping, please contact us at: website@sorellefurniture.com